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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sydney

Sydney

August 28, 2024

5  out of  5
rating by Sydney
"Zane is great 👍🏻"
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allison stadheim

August 28, 2024

5  out of  5
rating by allison stadheim
"Silas was friendly and very informative!"
We responded:
"Thank you, Allison and Erika! You two are awesome. We are so glad that you are with our agency. "
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Erika Stadheim

August 28, 2024

5  out of  5
rating by Erika Stadheim
"Very helpful!! Love this place!!"
We responded:
"Thank you, Erika (and Allison)! We are so glad to help with your insurance needs. It is great when you visit the agency - so much positive energy. We truly appreciate you!!"
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Derek

August 28, 2024

5  out of  5
rating by Derek
"This Review is for Silas H. When I had some major storm damage, he helped me and my wife review our insurance and helped us find options on how to move forward from the damages. He is knowledgeable, personable, and patient. He really cares about the individuals he deals with. He also loves Heroscape the tabletop game, so it's a win-win."
We responded:
"Hello Derek - that is great feedback. We are so glad you got the service needed, when you were going through the claim process. We strive to do our best, especially in these situations where the rubber meets the road for insurance claims. Silas definitely cares a lot about those he helps, and he does have some great hobbies. "
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Spacemarshmellow

July 26, 2024

5  out of  5
rating by Spacemarshmellow
"Great place to have fun"
We responded:
"Thank you! We really appreciate your feedback and look forward helping with your insurance and savings needs. "
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Robert Schatz

July 26, 2024

5  out of  5
rating by Robert Schatz
"Great place to get all your insurance needs taking care off!!"
We responded:
"Thank you! Your endorsement for us to help meet our local community’s insurance and savings needs means a lot to us. "
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dan kliegel

July 26, 2024

5  out of  5
rating by dan kliegel
"It was great!"
We responded:
"Hello Dan - it was great seeing you at Thursday Night Live. We truly appreciate your feedback. "
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Greg McAtee

July 17, 2024

5  out of  5
rating by Greg McAtee
"I've had some issues with State farm in getting my insurance needs off the ground. Mikel is s always available. Each time I've been to the office, she drops everything she working on to assist me. She's very knowledgeable, courteous, and very helpful. We appreciate her very much. State farm needs more people like her. Thank you for all you do for us."
We responded:
"Thank you, Greg, for the terrific feedback. Mikel strives to provide great service, doing what is right for everyone she helps. We are so glad to have you with our agency!"
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Drey Givens

June 4, 2024

5  out of  5
rating by Drey Givens
"I got helped out by Silas Henderson and it was exactly how one of these meetings should go. He didn’t take up much of my time and we instantly got to the point of the meeting."
We responded:
"Thank you for the great feedback, Drey! We are glad to hear Silas provided you with value and top-notch service. He does well helping everyone get the best car, boat, motorcycle, RV, home, renters, life and disability insurance. "
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Chase Eckman

May 24, 2024

5  out of  5
rating by Chase Eckman
"Mikel is the best... only thing better would be two of her."
We responded:
"That is awesome, Chase. We are so glad you had a remarkable experience, getting the best value and service. Mikel definitely strives for excellence."
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Geneé Dorn

May 13, 2024

5  out of  5
rating by Geneé Dorn
"Thank You to Silas! What costumer service! So appreciate how you do Business! If you need something talk to Silas he is amazing!"
We responded:
"Thank you, Geneé, for the 5-star review & feedback on Silas' customer service skills. He does a great job taking care of others."
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Raul Mercadow

May 3, 2024

5  out of  5
rating by Raul Mercadow
"I got a excelent service... Awsome"
We responded:
"Thank you, Raul. We truly appreciate the feedback and opportunity to help you."
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Becky Gee

April 17, 2024

5  out of  5
rating by Becky Gee
"Great insurance company! Very helpful, answers all questions, and works hard to get you the best rates."
We responded:
"Thank you, Becky! We truly appreciate you trusting us with your insurance needs and glad to be able to help you."
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Cheryl Hodina

April 15, 2024

5  out of  5
rating by Cheryl Hodina
"Silas was the only one to respond to my on-line search for insurance quotes on my vehicles and home. He contacted me to find out exactly what I was looking for. He was very pleasant and courteous. I did choose to switch to State Farm, but for practicality purposes, I contacted a local agent in Rapid City. If I had lived in eastern South Dakota, I am sure I would have chosen to use Silas as my agen, though!"
We responded:
"Thank you, Cheryl! We appreciate you checking with us about your home & auto insurance needs. Please call us anytime if you have any questions."
Profile photo of Taylor Made

Taylor Made

March 27, 2024

5  out of  5
rating by Taylor Made
"I stopped in to get a homeowners quote and Mikel was quick to assist me and answered all my questions. She had great customer service and was very polite."
We responded:
"Thank you, Taylor, for this great feedback. Mikel strives to provide the best service and value possible. We truly appreciate you giving us the opportunity to help you."
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Melly Hendo

March 27, 2024

5  out of  5
rating by Melly Hendo
"I had Silas as my agent and he did a fabulous job! Everything was explained very thoroughly and clearly, and he was very patient and kind as well. I felt very satisfied with the help and I would recommend Silas as your agent!!!"
We responded:
"Thank you, Melly, for feedback on Silas and your endorsement of our agency. We are glad you found value in our services and look forward to continuing to help you with all your insurance and savings needs."
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Paul Henderson

March 27, 2024

5  out of  5
rating by Paul Henderson
"I've worked with a lot of Agents, and Silas H was absolutely thorough, friendly and very helpful! Thanks Sir!"
We responded:
"Thank you, Paul, for your feedback and endorsement. We agree that Silas does a great job helping other's get the best value and service for their insurance and savings needs. "
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Beth Wernke

March 13, 2024

5  out of  5
rating by Beth Wernke
"Silas was so helpful and patient. Answered all of our questions and was responsive and very professional. Highly recommend!"
We responded:
"Thank you, Beth, for the 5-Star review and feedback on Silas’ outstanding service. We truly appreciate you trusting State Farm and our agency with your insurance needs."
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Brad Willett

February 10, 2024

5  out of  5
rating by Brad Willett
"Bill Speier n his crew are always busy n able to help me in a quick hurry n there to always answer my questions"
We responded:
"Thank you, Brad. We truly appreciate you and your family. It is our honor and privilege to help you and we value the trust you place in us. "
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Darian Dahle

February 1, 2024

5  out of  5
rating by Darian Dahle
"I met with Silas Henderson and he was extremely helpful in our meeting. He informed me of my coverage options, talked me through my current savings plans/goals and what options will help me achieve them, and got me started on my long term planning for my life. Above all, he was helpful and kind. If you are looking to find insurance coverage and want someone who is willing to sit down with you and genuinely help you with your options, I recommend going to Silas Henderson at Bill Speier’s office in Watertown!"
We responded:
"Wow - that is outstanding, Darian! Thank you very much for this feedback. Silas is a great part of our agency team, and we are glad you found value in the service he provided. Welcome onboard to our agency!"
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Morgan Berner

January 24, 2024

5  out of  5
rating by Morgan Berner
"Silas was very helpful in updating my auto and rental insurance, and making sure I get a good discount!"
We responded:
"Hello Morgan - thank you for the feedback. We are glad to hear you got great service and value working with Silas."
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Kent schoepf

January 22, 2024

5  out of  5
rating by Kent schoepf
"Bill responded quickly and professionally and saved me alot."
We responded:
"Hello Kent - we are glad to be able to help you. We strive to provide the best service and value, doing what is right for you."
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Rick Peckham

January 5, 2024

4  out of  5
rating by Rick Peckham
"Their representative,Silas was very helpful , seemed he got to know and understand me on a personal level, not just to get the money , lol"
We responded:
"Thank you for the 5-Star review, Rick! We are glad to hear that Silas provided you genuine care and great service. He strives to do what is right for your everyone he helps."
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Zander Boehnke

December 29, 2023

5  out of  5
rating by Zander Boehnke
"Got insurance on my snowmobile in like 45 minutes very polite and explained everything"
We responded:
"Greetings Zander - thank you for the feedback and five-star review. We are glad to have helped you and that you trust State Farm and our agency with your insurance needs. "
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Z W

December 28, 2023

5  out of  5
rating by Z W
"Awesome experience good people mikel was great to talk and work with very pleased"
We responded:
"Thank you, Zach. Mikel strives to provide the best service and value. We are glad you felt this was the case and shared your feedback. "